Privacy policy

Last updated: July 17, 2026

NAVA VISION, operated by WZLCD LLC, provides this website, online store, and all related content, products, features, tools, and services collectively referred to as the “Services.”

Our online store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, disclose, retain, and protect your personal information when you visit our website, make a purchase, create an account, communicate with us, or otherwise use the Services.

If there is a conflict between this Privacy Policy and our Terms of Service regarding the collection, use, or disclosure of personal information, this Privacy Policy will apply.

Please review this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understood the practices described below.

🔎 Personal Information We Collect

“Personal information” means information that identifies you, relates to you, describes you, or can reasonably be linked to you.

It does not include information that has been anonymized or de-identified so that it can no longer reasonably identify or be connected to an individual.

Depending on how you interact with the Services, we may collect the following categories of personal information:

Contact Information

  • Full name

  • Email address

  • Telephone number

  • Billing address

  • Shipping address

Order and Transaction Information

  • Products viewed or purchased

  • Shopping cart activity

  • Order history

  • Returns, refunds, exchanges, and cancellations

  • Shipping and delivery details

  • Transaction amount and payment status

  • Discount codes and promotional offers used

Payment Information

Payments are processed through Shopify and authorized payment service providers.

Payment information may include:

  • Payment method

  • Billing details

  • Payment confirmation

  • Transaction identifiers

  • Limited payment card details supplied by the payment processor

We do not directly store complete credit or debit card numbers on our own systems.

Account Information

If customer accounts are available, we may collect:

  • Account username

  • Login credentials

  • Saved addresses

  • Preferences and settings

  • Account activity

Communications

We collect information that you provide when you:

  • Contact customer support

  • Submit a contact form

  • Report an order problem

  • Request a return or refund

  • Submit a product review

  • Respond to a survey or promotion

  • Communicate with us by email, telephone, or another channel

Device and Technical Information

We may automatically collect:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Network information

  • Device identifiers

  • Cookie identifiers

  • Language and time-zone settings

  • Referring website or advertisement

Website Usage Information

We may collect information regarding how you interact with the Services, including:

  • Pages and products viewed

  • Links or buttons selected

  • Search activity

  • Time spent on pages

  • Shopping-cart activity

  • Checkout activity

  • Website navigation

  • Advertising interactions

  • Approximate location derived from an IP address

📥 How We Collect Personal Information

We may collect personal information from the following sources:

Directly From You

We collect information directly from you when you place an order, create an account, complete a form, subscribe to communications, contact us, or otherwise provide information to us.

Automatically

We collect certain information automatically through cookies, pixels, tags, server logs, and similar technologies when you visit or interact with the Services.

From Service Providers

We may receive information from companies that assist with:

  • Website hosting

  • Payment processing

  • Fraud prevention

  • Order fulfillment

  • Shipping

  • Customer service

  • Analytics

  • Marketing and advertising

From Business and Advertising Partners

We may receive information from advertising platforms, social media services, analytics providers, and other business partners, subject to their own privacy practices and applicable law.

⚙️ How We Use Personal Information

We may use personal information for the following purposes:

Providing and Improving the Services

We use information to:

  • Process and confirm orders

  • Process payments

  • Arrange fulfillment and delivery

  • Provide order updates

  • Manage customer accounts

  • Process returns, exchanges, cancellations, and refunds

  • Provide customer support

  • Remember customer preferences

  • Improve our website, products, and customer experience

  • Recommend relevant products or services

Security and Fraud Prevention

We may use information to:

  • Verify transactions

  • Authenticate accounts

  • Detect suspicious activity

  • Prevent fraud, abuse, and unauthorized access

  • Protect customers, our business, and the Services

  • Enforce our policies and terms

Communications

We use information to communicate about:

  • Orders and deliveries

  • Account activity

  • Returns and refunds

  • Customer-support requests

  • Important service or policy updates

  • Product availability

Marketing and Advertising

Where permitted by law, we may use personal information to:

  • Send promotional emails

  • Display relevant advertisements

  • Measure advertising effectiveness

  • Understand customer interests

  • Personalize marketing content

  • Create advertising audiences

  • Limit repeated or irrelevant advertising

You may unsubscribe from promotional emails at any time by using the Unsubscribe link included in the message.

Even after opting out of promotional communications, you may continue to receive non-promotional messages related to orders, payments, accounts, security, or customer support.

Analytics and Business Operations

We may use information to:

  • Measure website performance

  • Understand how visitors use the Services

  • Improve product offerings

  • Conduct internal reporting

  • Monitor conversion activity

  • Diagnose technical problems

  • Plan business operations

Legal and Compliance Purposes

We may process information when reasonably necessary to:

  • Comply with applicable laws

  • Respond to lawful government or regulatory requests

  • Respond to subpoenas, court orders, or legal proceedings

  • Establish, exercise, or defend legal claims

  • Investigate potential violations of our policies

  • Protect our legal rights and the rights of others

🍪 Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, software development kits, and similar technologies.

These technologies may be used for:

Essential Functions

Essential technologies help provide functions such as:

  • Shopping-cart operation

  • Secure checkout

  • Fraud prevention

  • Account authentication

  • Website security

  • Saving privacy preferences

Essential technologies may be necessary for the Services to function properly.

Analytics and Performance

Analytics technologies help us understand website traffic, visitor activity, technical performance, and how customers interact with the Services.

Advertising and Personalization

Advertising technologies may help us:

  • Measure advertisement performance

  • Attribute purchases to advertising campaigns

  • Show relevant advertisements

  • Create or manage advertising audiences

  • Understand whether a visitor previously interacted with an advertisement

Where required by applicable law, non-essential cookies and advertising technologies will be used according to the consent choices provided through our cookie banner or privacy-preference tools.

You may manage available cookie preferences through the cookie banner or privacy settings displayed on the Services.

Browser settings may also allow you to block or delete cookies. Blocking certain cookies may affect the availability or performance of some website features.

📊 Microsoft Advertising and UET

We may use Microsoft Advertising, including its Universal Event Tracking technology known as UET, to measure advertising performance, understand customer interactions, create remarketing audiences, and improve advertising relevance.

Depending on your interaction with the Services and your consent choices, Microsoft Advertising may receive information such as:

  • Page visits

  • Product views

  • Shopping-cart activity

  • Completed purchases

  • Device or browser information

  • Cookie or advertising identifiers

  • Transaction value and currency

  • Approximate location derived from an IP address

Where required, advertising-storage and tracking choices are communicated through applicable consent-management tools.

You may control certain advertising uses through our cookie settings and the Your Privacy Choices link available in the website footer.

🤝 How We Disclose Personal Information

We may disclose personal information when reasonably necessary for the purposes described in this Privacy Policy.

Shopify

Our store is hosted by Shopify. Information submitted through the Services may be processed by Shopify to host, operate, secure, maintain, and improve the ecommerce Services.

Payment Providers

We disclose necessary transaction and billing information to payment processors, banks, card networks, digital-wallet providers, and fraud-prevention services.

Fulfillment and Shipping Providers

We may disclose names, delivery addresses, telephone numbers, email addresses, and order details to suppliers, warehouses, fulfillment providers, shipping carriers, and logistics partners.

Technology and Service Providers

We may disclose information to providers that assist with:

  • Website infrastructure

  • Cloud storage

  • Information security

  • Customer support

  • Email delivery

  • Analytics

  • Order management

  • Fraud prevention

  • Professional services

Advertising and Marketing Partners

We may disclose or make certain information available to advertising and marketing partners, including Microsoft Advertising, for measurement, analytics, personalization, and targeted advertising, subject to applicable law and your available privacy choices.

Business Transfers

Information may be disclosed in connection with a proposed or completed merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or transfer of all or part of our business.

Legal Requirements and Protection

We may disclose information when we reasonably believe that disclosure is necessary to:

  • Comply with applicable law

  • Respond to valid legal proceedings

  • Enforce agreements or policies

  • Investigate fraud or security incidents

  • Protect our rights, customers, employees, or the public

  • Prevent unlawful or harmful activity

With Your Direction or Consent

We may disclose information when you request, direct, authorize, or consent to the disclosure.

🛍️ Relationship With Shopify

Shopify processes personal information regarding your access to and use of the Services so that it can provide and improve its platform and related services.

Information submitted through our store may be transmitted to Shopify, its affiliates, and its service providers in countries outside the country where you live.

Shopify may also process information for its own purposes when providing certain enhanced services or features. In those circumstances, Shopify may be responsible for responding to requests relating to its independent processing activities.

You can learn more about Shopify’s practices and submit certain privacy requests through the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

🚫 Sale, Sharing and Targeted Advertising Opt-Out

We do not sell personal information in exchange for money.

However, certain uses of analytics, advertising technologies, cookies, or advertising partners may be legally considered a sale, sharing, or processing for targeted advertising under some privacy laws, even when no money is exchanged.

Depending on where you live, you may have the right to opt out of:

  • The sale of personal information

  • The sharing of personal information

  • Targeted or cross-context behavioral advertising

  • Certain forms of advertising profiling

To exercise this right, select the Your Privacy Choices link available in the footer of our website and submit your preference through the available opt-out page.

Your opt-out choice may apply to the browser and device used to submit the request. You may need to repeat your choice when using another browser or device.

Global Privacy Control

Where required by applicable law and supported by our privacy tools, we recognize the Global Privacy Control, or GPC, signal as an opt-out request for the browser or device transmitting the signal.

When we can reasonably connect the signal with a customer account, the preference may also be applied to the associated account.

Other browser-based Do Not Track signals may not be recognized because there is no consistent industry standard governing their interpretation.

🧑⚖️ Your Privacy Rights

Depending on your location and applicable law, you may have some or all of the following rights:

Right to Access or Know

You may request information about the personal information we maintain, including categories collected, purposes of processing, and categories of recipients.

Right to Correction

You may request correction of inaccurate or incomplete personal information.

Right to Deletion

You may request deletion of certain personal information, subject to legal and operational exceptions.

Right to Data Portability

You may request a portable copy of certain personal information in an appropriate format.

Right to Opt Out

You may have the right to opt out of sale, sharing, targeted advertising, or certain automated processing.

Right to Restrict or Object

In certain jurisdictions, you may request that we restrict or stop specific processing activities.

Right to Withdraw Consent

Where processing is based on consent, you may withdraw that consent at any time.

Withdrawal does not affect processing that was lawful before consent was withdrawn.

Right to Appeal

Where applicable, you may have the right to appeal a decision regarding a privacy request.

Right to Non-Discrimination

We will not unlawfully discriminate against you for exercising an applicable privacy right.

Some rights are not absolute and may be limited by exceptions permitted under applicable law.

🌍 EEA, UK and Switzerland

For individuals located in the European Economic Area, United Kingdom, or Switzerland, we may rely on the following legal grounds when processing personal information:

  • Performance of a contract, including processing and delivering an order

  • Compliance with legal obligations

  • Our legitimate business interests, where those interests are not overridden by your rights

  • Your consent, where consent is required

You may have the right to object to certain processing, request restriction, withdraw consent, or submit a complaint to the applicable data-protection authority.

🪪 Verification and Authorized Agents

Before completing certain privacy requests, we may need to verify your identity.

Verification information will be used only to confirm identity and process the request.

Where permitted by law, you may appoint an authorized agent to submit a request. We may require proof that the agent is authorized to act for you and may ask you to verify your identity directly.

We will respond within the period required by applicable law.

🔐 Security

We use reasonable administrative, organizational, and technical safeguards designed to protect personal information.

However, no website, electronic transmission, or storage method can be guaranteed to be completely secure.

You should avoid sending sensitive payment information, passwords, or confidential details through unsecured communication channels.

If you create an account, you are responsible for protecting your login credentials and notifying us of suspected unauthorized access.

⏳ Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide the Services

  • Complete transactions

  • Maintain customer accounts

  • Fulfill legal and accounting obligations

  • Prevent fraud

  • Resolve disputes

  • Enforce contracts and policies

  • Protect legitimate business interests

Retention periods may vary according to the category of information, the nature of our relationship with you, and applicable legal requirements.

When information is no longer reasonably required, it may be deleted, anonymized, or securely retained where required by law.

👶 Children’s Privacy

The Services are intended for a general adult audience and are not directed to children under 16 years of age.

We do not knowingly collect personal information from children under 16.

If a parent or legal guardian believes that a child has provided personal information through the Services, they may contact us to request its deletion.

We do not knowingly sell or share, as those terms are defined under applicable law, the personal information of individuals under 16 years of age.

🔗 Third-Party Websites

The Services may contain links to websites or platforms operated by third parties.

We do not control and are not responsible for the privacy, security, accuracy, or content of third-party services.

You should review the privacy policy and terms of every third-party website before providing personal information.

The inclusion of a link does not necessarily mean that we endorse the third party or its practices.

✈️ International Data Transfers

Personal information may be transferred, stored, or processed outside the country where you live, including in the United States, Canada, and other countries where Shopify or our service providers operate.

Where required, international transfers may be protected through recognized legal mechanisms, contractual safeguards, adequacy decisions, or other lawful transfer methods.

📧 Communication Preferences

You may unsubscribe from promotional emails at any time by selecting the Unsubscribe link included in the email.

Opting out of promotional communications does not prevent us from sending necessary transactional or service-related messages concerning:

  • Orders

  • Payments

  • Deliveries

  • Returns

  • Refunds

  • Account security

  • Policy or service changes

⚖️ Complaints

If you have concerns about how your personal information is processed, please contact us so that we can review and respond to the issue.

Depending on where you live, you may also have the right to appeal our response or submit a complaint to a competent privacy or data-protection authority.

📝 Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our Services, business practices, technology, legal requirements, or operational needs.

When the policy is updated, the revised version will be posted on this website and the Last updated date will be changed.

Additional notice will be provided when required by applicable law.

📞 Contact Us

For questions regarding this Privacy Policy, our privacy practices, or a request to exercise your privacy rights, contact:

NAVA VISION
Operated by WZLCD LLC

Business Address:
1209 Mountain Road Pl NE, Ste N
Albuquerque, NM 87110
United States

Email: contact@navavision.com
Phone: +1 505-523-6545
Contact Page: https://www.navavision.com/pages/contact-us/

For purposes of applicable data-protection laws, WZLCD LLC is the controller of personal information processed through NAVA VISION.